All systems are operational

Past Incidents

22nd June 2022

No incidents reported

21st June 2022

Portal Auto Top-Ups Failing

We're aware of some issues affecting auto top-ups. Manual top-ups will work while we are resolving this issue.

  • The issue appears to be resolved and auto top-ups are now processing in the correct time.

  • We have identified the issue and our team is working on a fix. Auto top-ups may now be significantly delayed and could take a few hours to process. Manual top-ups are still unaffected.

  • 20th June 2022

    No incidents reported

    19th June 2022

    No incidents reported

    18th June 2022

    No incidents reported

    17th June 2022

    No incidents reported

    16th June 2022

    No incidents reported

    15th June 2022

    VoIP Servers Outbound Calling Issues

    10:47 We have identified issues for some customers making outbound calls. Our team are working on this and will provide an update shortly.

    11:43 Outbound services have been restored for all users. We expect no further disruption at this time.